Help & FAQs
Common questions about how Requex works, what to expect when you book, and what to do if something is not quite right.
How does Requex pricing work?
The price you see at checkout is the price you pay. It includes fitting at the location you choose (mobile or workshop). There are no hidden fees added later, if a tyre cannot be priced, the card reads "Unavailable" instead of asking you to add it.
Mobile fitting or a workshop visit, which should I pick?
Mobile fitting means a Requex van comes to your home or workplace and fits the tyres on your driveway. A workshop visit means you drive to a vetted partner near you. Mobile is convenient; workshop is faster for some sizes and brands. Pick whichever fits your day.
Are the workshops in your network checked?
Yes. Every workshop that takes a Requex booking has opted into the network and meets our service standards. If a workshop falls below those standards we remove them.
What if Requex does not cover my area?
On the search page, enter your postcode (or tap "Use my location"). If mobile fitting cannot reach you, the page shows that clearly and offers workshop fitting nearby. If neither works, we suggest a fitter you can contact directly.
How do I know my tyre size?
Either enter your vehicle registration and we look it up automatically, or read the five-number code on the sidewall of your current tyre (e.g. 205/55R16 91V). Our Tyre size explainer page walks through what each number means.
What countries does Requex cover?
Sixteen markets: the UK, Ireland, US, Canada, Australia, New Zealand, Germany, France, Spain, Italy, Netherlands, Belgium, Austria, Portugal, Brazil, and Japan. See the Coverage page for the live status per country.